How we took care of our Buyers?
Doorstep Delivery : Our Courier partner will call you to leave the order at your doorstep or your security gate with your permission.
Digital Transactions : for cash on delivery orders, you can pay with your debit/credit card or with wallet payments at a time of delivery.
Health & Sanitation Process
Staff Precautions: we have instructed our suppliers & delivery partners to sanitize the workplace & wear masks. Follow social distancing & wash their hands regularly with intense cleaning of commonly touched surface like keys, buttons.
How can a customer pay digitally for cash orders?
At the time of delivery, the customer can choose to pay digitally. In such a case, the customer can inform the delivery partner over call and they will be sent a digital payment link via SMS. The customer can use that link to pay through UPI, Wallets or Credit/Debit Cards.
What is OTP Verification?
Instead of physically signing the delivery receipt, customers can verify the delivery through OTP verification. In such a case, the customer will receive an OTP through SMS. The delivery partner will call the customer and ask for this OTP. Once the OTP has been verified then only the order will be marked as delivered.